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To create an account with BCBS Member Services, you will need your Medical Plan Member ID number (found on your ID Card).
Blue Cross Blue Shield of Massachusetts
Who is my Claims Company?
Blue Cross Blue Shield of Massachusetts is responsible for processing your claims. Their dedicated claims analysts and customer service representatives can address any questions you have on an outstanding claim or on how a claim has been paid.
How do I contact the Claims Company?
Blue Cross Blue Shield of Massachusetts
(800) 241-0803
Register for claim lookup online:
Claim Form
A claim form is not required but you can download a form.